Frequently Asked Questions

Where is Five Star Storage LLC located?

Five Star Storage LLC

104 Ina Rae Blvd

Hazel Green, AL

What type of units do you offer?

We offer climate-controlled storage units, outdoor and covered parking spaces.

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?

You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.